News Consumption Strategic Implications Broadcasters

News Consumption Strategic Implications Broadcasters INTRODUCTION OF TOPIC Changing trends in news consumption and strategic implications for broadcasters The Indian Media environment has undergone changes in terms of news consumption trends as well as news production techniques. This has lead to contours of On demand culture for News which has been furthered by the digital revolution in the news arena. News consumption is shifting from a passive act to a proactive, interactive and participatory act. 2008 has seen some tremendous changes in the way we gather, share and interact with news.nes today is becoming less linear, less controlled, chaotic however increasingly participatory. The relationship between producers and consumers is changing. Examples of participatory news consumptions: Twitter showed its potential network to distribute raw information in almost instantly in the case of Mumbai attacks and arrest of American student in Egypt. Many media broadcasters took to using this medium as a strategy to cover the news. In early 2008 the channel CNN has built a platform called Ireport .com which permits anyone to submit and upload content from anywhere in the world and a team of journalist scours the content to look for stories. It could also sell this contributor generated created material on news wire for high margins. Another example would be Network 18 anchor Rick Sanchez used twitter to gather his story on twitter for Hurricane Gustav, showing conversations about the storm on screen. CNN even launched a daily show around it which was positioned as audience driven hour of days news and smart conversation Today in the news sector what is changing is how people interact with news , when they acquire it and thus old news deliverers must definitely adapt to it. The 24 hour television news channel in India today has become a meme. The random house unabridged dictionary defines a meme as a cultural item that is transmitted by repetition in a manner analogous to the biological transmission of genes. Today there is nothing new or different in the way news channels telecast news stories. Activism, excitement, concern, empathy all are packaged in the same way. Most channels look alive, behave alike, talk alike. There is scarcity as regards to channel loyalty in television news. Additionally with media proliferation, audiences are getting and more fragmented and thus news broadcasters are in a fight to gain new audiences. Garnering eye balls, retaining loyal customer, and targeting new segments to gain new audiences becomes extremely important in today times. But with changing consumption habits the same old strategies like breaking news, anchors, tickers may be becoming ineffective today. Thus broadcasters need to revisit these strategies to create differentiation and competitive advantage. The research plans to undertake a study on news consumption trends today the way forward and thereby look at strategies that broadcasters are using currently to tap the existing and potential news customer. The research attempts will be to predict current future news consumption trends and strategic tools used by the broadcaster. LITERATURE REVIEW The Indian news industry was for long governed uncontested by print media. Till 2008, the country consumed 100 million newspaper copies making it the second largest market in the world for newspapers. In 1976 regular broadcasting started in India and Doordarshan had monopoly. It was in 1991 that the concept of multichannel came into India with the advent of BBC, CNN, Prime sports, MTV and Star Plus. Since then with the increasing technological changes taking place there has been extreme competition in this segment as differentiators like breaking news, program choices, expertise, live coverage are slowly diminishing. Almost all news channels in India today are on the same platform / level today as far as capacity and resources available for production of news. Internet slowly entered with new technological framework and changed the rules of the game. 2/3 rds of the internet users today visit the internet atleast 2-3 times a week. Thus consumption of internet is increasing not only in terms of reach but also in terms of impressions. News broadcasters have started teaming up with digital platforms to provide news on the internet as well as mobile mediums. Social media is emerging as another platform for interactivity to take place in the news sector. More and more news is breaking first on Twitter, Facebook, blogs and Flickr today even before being livecasted on news channels. Also today, news is no longer the dull, uninteractive genre as it is associated to be. Increasing numbers of news channels are cashing in on interactivity by using citizen journalism / participatory journalism. This new competitive media landscape has lead proliferation of channels, fragmentation of audiences and lack of diversity among show formats and content. This has lead to a fight among news channels to retain and grow audience numbers. In this scenario first look at the displacement theory : Kayany Yelsma, 2000 used the displacement theory to suggests that with the advent of a new media the overall consumption remains constant and as consumption of one medium increases the consumption go another medium reduces. This would imply that as digital media grows, audiences would move away from broadcast and a change in news consumption habits would occur. However there are convergence theorists who argue that one need to look at the relationship between traditional and new media to understand how simultaneous consumption will change the way news has been consumed till now. Users and gratification theory Infante, Rancer andWomack, 1997 have used the U G theory to explain how individuals use mass media to satisfy their needs.The U G theory argues that peoples needs and interests influence their use of a particular medium and how they respond to it. The idea is that the audience is self motivated to seek the kind of gratification that they want. With the advent of internet gratifying the need of immediacy it is important to relook at the motivations of the audience to turn to broadcast news and their gratification opportunities to construct effective strategies to retain and garner new audiences. Thus although the theory suggest different needs / motivations of consumer there is no research done on the strategies undertaken by Indian news broadcasters to segment different audiences accordingly to different gratification opportunities and provide differentiated offerings to them and how this helps them gain a competitive edge with advertisers and viewers. Let us look at a few theories which seek to explain convergent media behavior and look at MEDIA CONVERGENCE as a strategy: Selective media theory Stempel Hargrove, 1996; Stempel, et al., 2000; Vincent Basil, 1997 have endorsed the selective media theory which suggest that individual direct their attention to respond to specific stimuli in their environment. This implies that exposure to different media content is an active choice and individuals will seek information regarding contents that interest them across all media platforms. That is the consumption of sports news on one platform will lead them to consume the content in the sports space on mobile, online , broadcast and other platforms if the individual is interested in that particular section. Niche theory Dimmick, et al., 2000 in the Niche theory suggest that individual derive different gratifications from using different media. These gratifications would in turn depend on the modality of the medium and as the overlap in these gratification offerings is low in the news industry, the mediums would be more complementary than displacement. Involvement theory Petty Cacioppo, 1986 in the involvement theory suggest that individuals involved in obtaining information on an area are more likely to consumer news from all mediums to optimize their resources to gain maximum knowledge. Thus highly motivated consumers will seek information across various media outlets. It is important to understand whether broadcasters today are using their multi platforms to generate interest in broadcasting medium and pull audiences from online to broadcast or they first break the news on broadcast giving out more information on other platforms. There are various opportunities for gaining audiences by using these theories and news channels today need to jump at them to create competitive edges for themselves. Convergence today has become the strategic option for many media companies although he levels of response from consumers still it make it possible to differentiate between Leaders, laggards and learner ( Denis et al , 2006 ). Thus at business growth levels convergence is linked to growth strategies in 3 ways : 1) Operational convergence 2) cross platform marketing where companies leverage their platforms and repurpose their old content for new viewers 3) developing on demand content thereby addressing viewer needs Thus there have been clearly been changes in news consumption behavior especially in metros like Mumbai where technological acceptance, lifestyles and media environment are fast changing. 2008 witnessed a phenomenal change in the way we consumer news. Participatory media formats have lead us to not only gather news but enabled us to share it and produce it. As demonstrated above, besides using convergent media to gain audiences, broadcast channels need to revisit their competitive and differentiation strategies. For decades breaking news has been used as an age old strategy to establish exclusivity and garner eyeballs. With the introduction of similar technology, real time streaming and social media all news channels are breaking news at the same. Hence there is a need to explore the relevance of breaking news as a strategy and its effectiveness. Program choice selection: Webster and Wakshlag have identified the main factor in program selection as availability. They say if viewer choices are dictated by what is available to them. Many programming strategies are designed to stop the viewer from searching for a more gratifying program based on the assumption that if their program does not annoy them they will not change them. Thus the aim of many programs is to avoid displeasure. Jeffres (1978) called such programs least objectionable programs (LOP). However digital factors make this factor irrelevant in the future. Apart from that they identified audience they watch a program with as an influencer and selection habits as another. They say if a program search is generally restricted to a particular number of channels which Heeter calls Channel Repertoire. Thus viewers may avoid certain programs because the channel or network is not in their repertoire. However there is no research done on the branding and programming Indian news channels undertake to be included in the set of acceptable channels of a viewer. Rosenstein and Grant (1997 have pointed out that habit is a factor for selecting certain mediums and offerings. However how broadcasters are tapping into this habit to develop channel loyalty is yet to be studied. Weimann, Brosius, and Wober have shown that there is little variation in consumption of news content. When two people watch the same news program, one may watch it because of the programs specific appeal, whereas the other one is simply waiting for another program to come on. This explains their finding that overall time spent with the news media is roughly the same, regardless of reported medium reliance .Beaudoin and Thorson,2004 who remarked that exposure to news is not necessarily an expression of attention to news. Given the possibility of involuntary avoidance, one should remark that the reverse also applies: Lack of exposure to news is not necessarily an expression of lack of interest in the news. Thus programming choices designed to meet needs of such audiences who express an interest can be used as a niche strategy to gain hold in such audiences. A few programming segments that broadcasters need to look at are Late night viewers and Sunday morning program choices as strategic programming decisions. The PEW research center , 2004 has undertaken studies have been conducted in the US , research needs to be done on what news channels are doing to tap gain TRPs with these audiences. Anchors as differentiators: To look at anchors as brands for the news channels we need to view them as ingredient brands. The reason why companies for adopting ingredient branding as a strategy is that it helps the host brand to improve distribution accessibility, differentiate itself from other competitors and enhance the long term equity of the host brand (Desai and Keller, 2002; Norris 1992). The ingredient brand can also build end users brand preference, stabilize consumers demand, and establish long-term relations with manufacturers (Norris 1992). Anchors / Tv show hosts can be looked in the same respect for news channels. Today Barkha Dutt ,Rajdeep Sardesai have become ingredient brands of the networks they represent. Different segments news gratifications to study strategies for gaining their attention: For youth audiences, the news consumption patterns become extremely critical as they get formed into habits for a lifetime around they time they leave for college.(e.g., Al-Obaidi, Lamb-Williams, Mordas, 2004; Barnhurst Wartella, 1998; Schlagheck, 1998). Thus many media selectively target college students as a long term strategy to gain first advantage into new generation of consumers (Barnhurst Wartella, 1998). Motivations for media usage vary by age, with motivations to escape or pass time usually highest among younger viewers (Greenberg, 1974; Rubin, 1979). College students are susceptible to depression (Rich Scovel, 1987), making them especially vulnerable to the formation of media habits that relieve dysphoria through attendance to escapist media content. Edward Huang, Indiana University-Purdue University Indianapolis, USA, 2007 has undertaken a study Studies on how do what uses do youth make of news and what gratifications they derive from it have been undertaken in the US . The following questions have been answered through this study. Have news media failed to address the youths news consumptions objectives? What role does participatory news media play in satisfying youths consumption needs What are the best strategies in serving young new consumers? To explore the question of emergent news consumption trends it becomes essential to explore the future users news consumption patterns. With myriad options of news outlets, including the Internet, college students are emerging more as news grazers, which means they check news periodically but do not have a particular time for news competitors (Pew Research Center, 2002). A new grazer are audiences which take advantage of the new media environment to check the news from time to time with no set patterns and with a passivity towards event and information. Thus they tend to follow the news on television with the remote control flipping the channel from time to time when they are disinterested. (Pew research 2004) Thus the battle among television news providers to capture the grazing audience has been heated up. Commercial success in such an environment requires the news product to cater to the interests of the news grazer. Thus news producers today cover topics that are less likely to prompt grazers to switch to another channel.( Bellamy and walker 1996) News providers have started downplaying political news to make it soft entertainment oriented news.( Patterson 2000) The strategies that present broadcasters are using to tap this audience will determine the future leaders. Senior citizens are the ones that have maximum time currency and thus strategies used to gain those eyeballs also become increasing important. Thus it is important to study this in the competitive landscape. Thus changing news consumption behavior has lead to news broadcasters to relook at their differentiators, strategies and also identity and target new audiences while retaining old ones so as to avoid becoming irrelevant or obsolete in future. NEED Gap: With the above mentioned technological and lifestyle changes there has been no study undertaken on consumption trends in 2008 2010 and thus predicting the future. Such studies have been undertaken for different segments in the US but not in the Indian context. RESEARCH OBJECTIVE/ SCOPE OF THE RESEARCH The scope of the research extends to both consumer trends in news consumption as well as broadcasters response and action to the same thereby drafting in conclusion the strategies which are used for differentiation in todays news scenario. The research objectives can be listed as below: To identify the patterns and trends in new consumption for various audiences To study the case Mumbai Terrorist blast to understand recent news consumption habits and delivery tactics. To list and rank the competitive strategies used by news channels to differentiate their offerings and gain new audiences To study the integration of print, broadcast, radio , citizen, digital , social mobile media and their working with each other to carry news in todays scenario Rationale: As literature and current news cases such as Mumbai terror blasts, 9/11, Economic Times launching a channel reveal consumption of news has changed today. Thus delivery tactics must be relooked and strategies revisited as differentiation is almost nil in the news broadcast industry today. There is a constant struggle to garner new audiences and thus it becomes important to follow the new trends. There has been no study conducted on the trends in news consumption today and in future times in the Indian scenario. Hypothesis: With the changing news consumption trends there is a need for broadcasters to align their delivery tactics and revisit their competitive strategies Research questions Are news channels truly differentiated in todays scenario? Is there any kind of channel loyalty? What are the strategies news channels are using for differentiation? What are the patterns and trends in news consumption for various audiences? How have broadcasters aligned their delivery methods to meet these news trends? How are various media integrated while provided news today? RESEARCH METHODOLOGY The study is primarily exploratory in nature. I shall be primarily using qualitative tools to identify trends from current data viable and accounting for the broadcasters perspective. Extensive Tam analysis study of viewership data already available Areas of information: Demographic and basic lifestyle information Source of news consumption Response to news Participation in news production and delivery Channel loyalty Perceptions about different brands Consumption behavior for different genre of news Impact of :Anchors, tickers, breaking news, programming choices Programming choices preferences for each segment Industry perspective In this phase after identifying the trends in consumption patterns I shall be undertaking a qualitative research for a few broadcasters to understand the tactics and strategies used by them. The different treatment given by them to these segments shall be understood. Also the need for differentiation and their action plans regarding the same shall be understood. Areas of information: Segmentation by broadcasters and different treatments of the same Tactics used by broadcasters to retain and develop channel loyalty Tactics used by broadcasters to gain new audiences Integration of traditional and new media by broadcasters Importance given to differentiation and strategies used to achieve the same Tool used: In depth interview I shall be meeting with experts in the broadcast company: Marketing, Programming Editorial. Media consultants were interviewed to understand the working of the business. The following panel of experts was used in the discussion of various aspects. Sampling: Purposeful Sampling This method allowed me to select experts based on relevant work experience and knowledge of the industry. Thus the information collected was highly credible and reliable. The method also was convenient as I was the only one involved in the selection process. This allowed me to make analysis and thereby compare different perspectives. Further snowballing was used as a method of referral sampling wherein through networks of professionals experts were reached. These experts made valuable contributions to the field. Case study method of analysis: Detailed study of 2 TV news channels- NDTV 24 x7 and CNN -IBN have been undertaken. A brief programming review, convergence strategies, differentiators, marketing branding strategies of the channels have been studied. Each case covers interesting new emerging strategies used by that particular broadcaster during the period of 2008 -2010. A single event based case study of how twitter was used during Mumbai blasts is also studied. This is used to study the effect of new media on consumption and the extent of the impact and implications it holds on the broadcasters. This case method allows me to study changes that have happened in the last two years in Channel strategies and also news consumption. Thus it allows me to map the different strategies used by broadcasters and identify emerging trends. Advantages of case study method: The case study method is most valuable when the researcher wants to obtain a wealth of information about the research topic. Case studies provide tremendous detail. Many times researchers want such detail when they dont know exactly what they are looking for. The case study is particularly advantageous to the researcher who is trying to find clues and ideas for further research. This is not to suggest, however, that case studies be used only at the exploratory stage of research. The method can also be used to gather descriptive and explanatory data. The case study technique can suggest why something has occurred. For example, in many cities in the mid-1980s, cable companies asked to be released from certain promises made when negotiating for a franchise. To learn why this occurred, a multiple case study approach examining several cities 16 could have been used. Other research techniques, such as the survey, might not be able to get at all the possible reasons behind this phenomenon . Ideally, case studies should be used in combination with theory to achieve maximum understanding (Wimmer Dominick, 1983:156). The case study method also affords the researcher the ability to deal with a wide spectrum of evidence.Documents, historical artifacts, systematic interviews, direct observations, and even traditional surveys can all be incorporated into a case study. In fact, the more data sources that can be brought to bear in a case, the more likely it is that the study will be valid (Wimmer Dominick, 1983:156,157). Disadvantages of case study method : There are three main criticisms. The first has to do with a general lack of scientific rigor in many case studies. Yin points out that too many times, the case study investigator has been sloppy, and has allowed equivocal evidence or biased views to influence the findings and conclusions. It is easy to do a sloppy case study; rigorous case studies require a good deal of time and effort (Wimmer Dominick, 1983:157). The second criticism is that the case study is not easily open to generalization. If the main goal of the researcher is to make statistically based normative statements about the frequency of occurrence of a phenomenon in a defined population, some other method may be more appropriate. This is not to say that the results of all case studies are idiosyncratic and unique. In fact, if generalizing theoretic propositions is the main goal, the case study method is perfectly suited to the task (Wimmer Dominick, 1983:157). Finally, like participant observation, case studies are likely to be timeconsuming and may occasionally produce massive quantities of data that are hard to summarize. Consequently, fellow researchers are forced to wait years for the results of the research, which too often are poorly presented. Some authors, however, are experimenting with nontraditional methods of reporting to overcome this last criticism (Wimmer Dominick, 1983:157). Even with these limitations, the methods provide a lot of possibilities as it is very flexible. It allows deep study of a specific subject. Thus having specified the method, the unfolding chapters refer to the case in point. Expected contribution: Theoretically, through the findings of the research, the user gratifications theory, nice theory, selective theory and involvement theory will be tested. I shall use these theories in the news genre and test the application of the same in this genre. On the practical front, the testing the hypothesis shall have practical significance for the broadcasters. Additionally the trends indentified and predicted for the coming year shall have strategic implications for news broadcasters. The trends shall enable the broadcasters target their prospective audiences better and use tactics to compete, differentiate garner new audiences. NDTV 24 X 7 Founded in the year 1988, the channel was Indias first and largest private producer of current affairs, news stories and entertainment .The brand NDTV 24 * 7 is the market leader and holds an unrivalled reputation for excellence. The following strategic initiatives for growth were undertaken by NDTV . Reliance Infocomm (2004): s In 2004, the channel tied up with reliance Infocomm, Indias largest mobile service provider to provide on the hour news updates of actual newscast with streaming of videos of NDTV news. This enabled Rim customers to watch streaming videos of election updates as well as other news coverage on their handsets. Southern Edition (2006): In 2006, the channel announced the launch of a southern edition - a daily news show using opt -out telecast technology for its viewers in Tamil Nadu, Kerela Karnataka. This show is on air on weekdays at 7 30 and on weekends there is an extravaganza of region specific programming. FTA (2007) : In 2007, it was converted to a FTA channel in the CAS notified areas of Delhi, Mumbai and Kolkatta.The channel is still a pay channel in Chennai. Durand Cup (2007): In 2007 NDTV decided to get into telecasting the live broadcast of Durand Cup 2007.No other news channel in India had beamed live sports before this. The reason behind this was that football viewership has been growing in India. The target audience is mostly 15 +, in SEC A+, A, B+ and B segments. PROGRAMMING Apart from news the channel also airs other programs like We the people and The big fight which are hugely popular. The channel continues to produce original content such as documentaries and special reports featuring political news, entertainment reports and cricket. The channel also has an afternoon weekday segment of the business and market news thereby encompassing all programs offering for their core viewer. The channel has an innovative approach to programming there taking the first step in news shows. Very recently it launched Newsnet2.0 which involves consumer engagement in the production of news as well as syndication of online content. It covers he hot topics which are currently exciting netizens across the world. It provides a 360 vision of all the mediums that people use to discuss their views on contemporary issues. Weekend programming: The weekend programming comprises an array of non news shows like Documentary 24 x 7, cell guru, picture this and others. There are also shows recapping and discussing the weeks news events. Weekday programming: A one stop solution for all interests of the target audience , on weekdays the channel provides news offering in sport, politics, business, national and current news. The Key shows We The People- This powerful opinion-based show, hosted by Barkha Dutt, puts eminent panelists at the mercy of an enquiring public, throwing the floor open for discussions on the issues affecting the country and its people and ensuring that the average citizen has his or her say. The Big Fight- Hosted by Vikram Chandra, the show pits those on opposite sides of an issue against each other in a lively and often heated debate. What emerges from the sometimes controversial opinions is a thorough 360Â ° view of the key national or global issue at hand. India 60: Verdict- NDTVs flagship news programme, India 60 Minutes, is complemented by this special debate segment on the major controversy of the day. Designed to be interactive, it lets viewers have the final word on the big issue in that days news, be it from politics, sports, entertainment or business Bombay Talkies- Sreenivasan Jain takes a walk with Mumbais renowned personalities, through an area that is especially significant to him or her. The freewheeling chat format of the show touches upon a range of issues, showcasing new facets of their persona. The show has featured people from all walks of life, including the likes of Amitabh Bachchan, Raj Thackeray, Nusli Wadia, Shatrughan Sinha and Sanjay Leela Bhansali. Walk the Talk- One of the flagship programmes of NDTV 24X7, it is a technical first in the Indian television industry, being the only programme in the country to be shot in one take. For four years and with over two hundred episodes, Indian Express Editor-in-Chief, Shekhar Gupta, has travelled and questioned every eminent national personality at a place of special relevance to the guest. Amongst the stellar guests the show has had, were all three of Indias recent Nobel Prize winners Dr. Amartya Sen, VS Naipul and the Dalai Lama. www.ndtv.com CONVERGENCE NDTV Convergence the new media arm of NDTV encompasses an array of digital media and mobile media services to provide a complete solution to advertisers and tap into the mobile/net savvy audience of todays times. NDTV ACTIVE : NDTV active is packaged with various mobile sites consisting of text based content like news, movies, astrology, music, lifestyle and stocks powered by NDTVs online content. The portal is monetized through ads, sponsorships, plus offering some sections of the portal on a subscription basis. He channel is looking at content syndication and they want to tie up with mobile operators to provide content for their mobile portals. NDTV convergence launched a free SMS service with July systems in partnership. The service called MISMS will enable mobile users to access multimedia content via sms. Users of this service can get the latest news, videos, stocks, and cricket scores by sending the short code to NDTV. The content is hosted on NDTV active which is NDTVs existing mobile portal. NDTV active receives about 15000 visitors a month. From its mobile services NDTV is targeting to achieve Rs. 4. 3 crore in revenue which comprises 15 % of their total revenue. OTHER PORTALS: NDTV website looks more like a general interest website than a serious ne News Consumption Strategic Implications Broadcasters News Consumption Strategic Implications Broadcasters INTRODUCTION OF TOPIC Changing trends in news consumption and strategic implications for broadcasters The Indian Media environment has undergone changes in terms of news consumption trends as well as news production techniques. This has lead to contours of On demand culture for News which has been furthered by the digital revolution in the news arena. News consumption is shifting from a passive act to a proactive, interactive and participatory act. 2008 has seen some tremendous changes in the way we gather, share and interact with news.nes today is becoming less linear, less controlled, chaotic however increasingly participatory. The relationship between producers and consumers is changing. Examples of participatory news consumptions: Twitter showed its potential network to distribute raw information in almost instantly in the case of Mumbai attacks and arrest of American student in Egypt. Many media broadcasters took to using this medium as a strategy to cover the news. In early 2008 the channel CNN has built a platform called Ireport .com which permits anyone to submit and upload content from anywhere in the world and a team of journalist scours the content to look for stories. It could also sell this contributor generated created material on news wire for high margins. Another example would be Network 18 anchor Rick Sanchez used twitter to gather his story on twitter for Hurricane Gustav, showing conversations about the storm on screen. CNN even launched a daily show around it which was positioned as audience driven hour of days news and smart conversation Today in the news sector what is changing is how people interact with news , when they acquire it and thus old news deliverers must definitely adapt to it. The 24 hour television news channel in India today has become a meme. The random house unabridged dictionary defines a meme as a cultural item that is transmitted by repetition in a manner analogous to the biological transmission of genes. Today there is nothing new or different in the way news channels telecast news stories. Activism, excitement, concern, empathy all are packaged in the same way. Most channels look alive, behave alike, talk alike. There is scarcity as regards to channel loyalty in television news. Additionally with media proliferation, audiences are getting and more fragmented and thus news broadcasters are in a fight to gain new audiences. Garnering eye balls, retaining loyal customer, and targeting new segments to gain new audiences becomes extremely important in today times. But with changing consumption habits the same old strategies like breaking news, anchors, tickers may be becoming ineffective today. Thus broadcasters need to revisit these strategies to create differentiation and competitive advantage. The research plans to undertake a study on news consumption trends today the way forward and thereby look at strategies that broadcasters are using currently to tap the existing and potential news customer. The research attempts will be to predict current future news consumption trends and strategic tools used by the broadcaster. LITERATURE REVIEW The Indian news industry was for long governed uncontested by print media. Till 2008, the country consumed 100 million newspaper copies making it the second largest market in the world for newspapers. In 1976 regular broadcasting started in India and Doordarshan had monopoly. It was in 1991 that the concept of multichannel came into India with the advent of BBC, CNN, Prime sports, MTV and Star Plus. Since then with the increasing technological changes taking place there has been extreme competition in this segment as differentiators like breaking news, program choices, expertise, live coverage are slowly diminishing. Almost all news channels in India today are on the same platform / level today as far as capacity and resources available for production of news. Internet slowly entered with new technological framework and changed the rules of the game. 2/3 rds of the internet users today visit the internet atleast 2-3 times a week. Thus consumption of internet is increasing not only in terms of reach but also in terms of impressions. News broadcasters have started teaming up with digital platforms to provide news on the internet as well as mobile mediums. Social media is emerging as another platform for interactivity to take place in the news sector. More and more news is breaking first on Twitter, Facebook, blogs and Flickr today even before being livecasted on news channels. Also today, news is no longer the dull, uninteractive genre as it is associated to be. Increasing numbers of news channels are cashing in on interactivity by using citizen journalism / participatory journalism. This new competitive media landscape has lead proliferation of channels, fragmentation of audiences and lack of diversity among show formats and content. This has lead to a fight among news channels to retain and grow audience numbers. In this scenario first look at the displacement theory : Kayany Yelsma, 2000 used the displacement theory to suggests that with the advent of a new media the overall consumption remains constant and as consumption of one medium increases the consumption go another medium reduces. This would imply that as digital media grows, audiences would move away from broadcast and a change in news consumption habits would occur. However there are convergence theorists who argue that one need to look at the relationship between traditional and new media to understand how simultaneous consumption will change the way news has been consumed till now. Users and gratification theory Infante, Rancer andWomack, 1997 have used the U G theory to explain how individuals use mass media to satisfy their needs.The U G theory argues that peoples needs and interests influence their use of a particular medium and how they respond to it. The idea is that the audience is self motivated to seek the kind of gratification that they want. With the advent of internet gratifying the need of immediacy it is important to relook at the motivations of the audience to turn to broadcast news and their gratification opportunities to construct effective strategies to retain and garner new audiences. Thus although the theory suggest different needs / motivations of consumer there is no research done on the strategies undertaken by Indian news broadcasters to segment different audiences accordingly to different gratification opportunities and provide differentiated offerings to them and how this helps them gain a competitive edge with advertisers and viewers. Let us look at a few theories which seek to explain convergent media behavior and look at MEDIA CONVERGENCE as a strategy: Selective media theory Stempel Hargrove, 1996; Stempel, et al., 2000; Vincent Basil, 1997 have endorsed the selective media theory which suggest that individual direct their attention to respond to specific stimuli in their environment. This implies that exposure to different media content is an active choice and individuals will seek information regarding contents that interest them across all media platforms. That is the consumption of sports news on one platform will lead them to consume the content in the sports space on mobile, online , broadcast and other platforms if the individual is interested in that particular section. Niche theory Dimmick, et al., 2000 in the Niche theory suggest that individual derive different gratifications from using different media. These gratifications would in turn depend on the modality of the medium and as the overlap in these gratification offerings is low in the news industry, the mediums would be more complementary than displacement. Involvement theory Petty Cacioppo, 1986 in the involvement theory suggest that individuals involved in obtaining information on an area are more likely to consumer news from all mediums to optimize their resources to gain maximum knowledge. Thus highly motivated consumers will seek information across various media outlets. It is important to understand whether broadcasters today are using their multi platforms to generate interest in broadcasting medium and pull audiences from online to broadcast or they first break the news on broadcast giving out more information on other platforms. There are various opportunities for gaining audiences by using these theories and news channels today need to jump at them to create competitive edges for themselves. Convergence today has become the strategic option for many media companies although he levels of response from consumers still it make it possible to differentiate between Leaders, laggards and learner ( Denis et al , 2006 ). Thus at business growth levels convergence is linked to growth strategies in 3 ways : 1) Operational convergence 2) cross platform marketing where companies leverage their platforms and repurpose their old content for new viewers 3) developing on demand content thereby addressing viewer needs Thus there have been clearly been changes in news consumption behavior especially in metros like Mumbai where technological acceptance, lifestyles and media environment are fast changing. 2008 witnessed a phenomenal change in the way we consumer news. Participatory media formats have lead us to not only gather news but enabled us to share it and produce it. As demonstrated above, besides using convergent media to gain audiences, broadcast channels need to revisit their competitive and differentiation strategies. For decades breaking news has been used as an age old strategy to establish exclusivity and garner eyeballs. With the introduction of similar technology, real time streaming and social media all news channels are breaking news at the same. Hence there is a need to explore the relevance of breaking news as a strategy and its effectiveness. Program choice selection: Webster and Wakshlag have identified the main factor in program selection as availability. They say if viewer choices are dictated by what is available to them. Many programming strategies are designed to stop the viewer from searching for a more gratifying program based on the assumption that if their program does not annoy them they will not change them. Thus the aim of many programs is to avoid displeasure. Jeffres (1978) called such programs least objectionable programs (LOP). However digital factors make this factor irrelevant in the future. Apart from that they identified audience they watch a program with as an influencer and selection habits as another. They say if a program search is generally restricted to a particular number of channels which Heeter calls Channel Repertoire. Thus viewers may avoid certain programs because the channel or network is not in their repertoire. However there is no research done on the branding and programming Indian news channels undertake to be included in the set of acceptable channels of a viewer. Rosenstein and Grant (1997 have pointed out that habit is a factor for selecting certain mediums and offerings. However how broadcasters are tapping into this habit to develop channel loyalty is yet to be studied. Weimann, Brosius, and Wober have shown that there is little variation in consumption of news content. When two people watch the same news program, one may watch it because of the programs specific appeal, whereas the other one is simply waiting for another program to come on. This explains their finding that overall time spent with the news media is roughly the same, regardless of reported medium reliance .Beaudoin and Thorson,2004 who remarked that exposure to news is not necessarily an expression of attention to news. Given the possibility of involuntary avoidance, one should remark that the reverse also applies: Lack of exposure to news is not necessarily an expression of lack of interest in the news. Thus programming choices designed to meet needs of such audiences who express an interest can be used as a niche strategy to gain hold in such audiences. A few programming segments that broadcasters need to look at are Late night viewers and Sunday morning program choices as strategic programming decisions. The PEW research center , 2004 has undertaken studies have been conducted in the US , research needs to be done on what news channels are doing to tap gain TRPs with these audiences. Anchors as differentiators: To look at anchors as brands for the news channels we need to view them as ingredient brands. The reason why companies for adopting ingredient branding as a strategy is that it helps the host brand to improve distribution accessibility, differentiate itself from other competitors and enhance the long term equity of the host brand (Desai and Keller, 2002; Norris 1992). The ingredient brand can also build end users brand preference, stabilize consumers demand, and establish long-term relations with manufacturers (Norris 1992). Anchors / Tv show hosts can be looked in the same respect for news channels. Today Barkha Dutt ,Rajdeep Sardesai have become ingredient brands of the networks they represent. Different segments news gratifications to study strategies for gaining their attention: For youth audiences, the news consumption patterns become extremely critical as they get formed into habits for a lifetime around they time they leave for college.(e.g., Al-Obaidi, Lamb-Williams, Mordas, 2004; Barnhurst Wartella, 1998; Schlagheck, 1998). Thus many media selectively target college students as a long term strategy to gain first advantage into new generation of consumers (Barnhurst Wartella, 1998). Motivations for media usage vary by age, with motivations to escape or pass time usually highest among younger viewers (Greenberg, 1974; Rubin, 1979). College students are susceptible to depression (Rich Scovel, 1987), making them especially vulnerable to the formation of media habits that relieve dysphoria through attendance to escapist media content. Edward Huang, Indiana University-Purdue University Indianapolis, USA, 2007 has undertaken a study Studies on how do what uses do youth make of news and what gratifications they derive from it have been undertaken in the US . The following questions have been answered through this study. Have news media failed to address the youths news consumptions objectives? What role does participatory news media play in satisfying youths consumption needs What are the best strategies in serving young new consumers? To explore the question of emergent news consumption trends it becomes essential to explore the future users news consumption patterns. With myriad options of news outlets, including the Internet, college students are emerging more as news grazers, which means they check news periodically but do not have a particular time for news competitors (Pew Research Center, 2002). A new grazer are audiences which take advantage of the new media environment to check the news from time to time with no set patterns and with a passivity towards event and information. Thus they tend to follow the news on television with the remote control flipping the channel from time to time when they are disinterested. (Pew research 2004) Thus the battle among television news providers to capture the grazing audience has been heated up. Commercial success in such an environment requires the news product to cater to the interests of the news grazer. Thus news producers today cover topics that are less likely to prompt grazers to switch to another channel.( Bellamy and walker 1996) News providers have started downplaying political news to make it soft entertainment oriented news.( Patterson 2000) The strategies that present broadcasters are using to tap this audience will determine the future leaders. Senior citizens are the ones that have maximum time currency and thus strategies used to gain those eyeballs also become increasing important. Thus it is important to study this in the competitive landscape. Thus changing news consumption behavior has lead to news broadcasters to relook at their differentiators, strategies and also identity and target new audiences while retaining old ones so as to avoid becoming irrelevant or obsolete in future. NEED Gap: With the above mentioned technological and lifestyle changes there has been no study undertaken on consumption trends in 2008 2010 and thus predicting the future. Such studies have been undertaken for different segments in the US but not in the Indian context. RESEARCH OBJECTIVE/ SCOPE OF THE RESEARCH The scope of the research extends to both consumer trends in news consumption as well as broadcasters response and action to the same thereby drafting in conclusion the strategies which are used for differentiation in todays news scenario. The research objectives can be listed as below: To identify the patterns and trends in new consumption for various audiences To study the case Mumbai Terrorist blast to understand recent news consumption habits and delivery tactics. To list and rank the competitive strategies used by news channels to differentiate their offerings and gain new audiences To study the integration of print, broadcast, radio , citizen, digital , social mobile media and their working with each other to carry news in todays scenario Rationale: As literature and current news cases such as Mumbai terror blasts, 9/11, Economic Times launching a channel reveal consumption of news has changed today. Thus delivery tactics must be relooked and strategies revisited as differentiation is almost nil in the news broadcast industry today. There is a constant struggle to garner new audiences and thus it becomes important to follow the new trends. There has been no study conducted on the trends in news consumption today and in future times in the Indian scenario. Hypothesis: With the changing news consumption trends there is a need for broadcasters to align their delivery tactics and revisit their competitive strategies Research questions Are news channels truly differentiated in todays scenario? Is there any kind of channel loyalty? What are the strategies news channels are using for differentiation? What are the patterns and trends in news consumption for various audiences? How have broadcasters aligned their delivery methods to meet these news trends? How are various media integrated while provided news today? RESEARCH METHODOLOGY The study is primarily exploratory in nature. I shall be primarily using qualitative tools to identify trends from current data viable and accounting for the broadcasters perspective. Extensive Tam analysis study of viewership data already available Areas of information: Demographic and basic lifestyle information Source of news consumption Response to news Participation in news production and delivery Channel loyalty Perceptions about different brands Consumption behavior for different genre of news Impact of :Anchors, tickers, breaking news, programming choices Programming choices preferences for each segment Industry perspective In this phase after identifying the trends in consumption patterns I shall be undertaking a qualitative research for a few broadcasters to understand the tactics and strategies used by them. The different treatment given by them to these segments shall be understood. Also the need for differentiation and their action plans regarding the same shall be understood. Areas of information: Segmentation by broadcasters and different treatments of the same Tactics used by broadcasters to retain and develop channel loyalty Tactics used by broadcasters to gain new audiences Integration of traditional and new media by broadcasters Importance given to differentiation and strategies used to achieve the same Tool used: In depth interview I shall be meeting with experts in the broadcast company: Marketing, Programming Editorial. Media consultants were interviewed to understand the working of the business. The following panel of experts was used in the discussion of various aspects. Sampling: Purposeful Sampling This method allowed me to select experts based on relevant work experience and knowledge of the industry. Thus the information collected was highly credible and reliable. The method also was convenient as I was the only one involved in the selection process. This allowed me to make analysis and thereby compare different perspectives. Further snowballing was used as a method of referral sampling wherein through networks of professionals experts were reached. These experts made valuable contributions to the field. Case study method of analysis: Detailed study of 2 TV news channels- NDTV 24 x7 and CNN -IBN have been undertaken. A brief programming review, convergence strategies, differentiators, marketing branding strategies of the channels have been studied. Each case covers interesting new emerging strategies used by that particular broadcaster during the period of 2008 -2010. A single event based case study of how twitter was used during Mumbai blasts is also studied. This is used to study the effect of new media on consumption and the extent of the impact and implications it holds on the broadcasters. This case method allows me to study changes that have happened in the last two years in Channel strategies and also news consumption. Thus it allows me to map the different strategies used by broadcasters and identify emerging trends. Advantages of case study method: The case study method is most valuable when the researcher wants to obtain a wealth of information about the research topic. Case studies provide tremendous detail. Many times researchers want such detail when they dont know exactly what they are looking for. The case study is particularly advantageous to the researcher who is trying to find clues and ideas for further research. This is not to suggest, however, that case studies be used only at the exploratory stage of research. The method can also be used to gather descriptive and explanatory data. The case study technique can suggest why something has occurred. For example, in many cities in the mid-1980s, cable companies asked to be released from certain promises made when negotiating for a franchise. To learn why this occurred, a multiple case study approach examining several cities 16 could have been used. Other research techniques, such as the survey, might not be able to get at all the possible reasons behind this phenomenon . Ideally, case studies should be used in combination with theory to achieve maximum understanding (Wimmer Dominick, 1983:156). The case study method also affords the researcher the ability to deal with a wide spectrum of evidence.Documents, historical artifacts, systematic interviews, direct observations, and even traditional surveys can all be incorporated into a case study. In fact, the more data sources that can be brought to bear in a case, the more likely it is that the study will be valid (Wimmer Dominick, 1983:156,157). Disadvantages of case study method : There are three main criticisms. The first has to do with a general lack of scientific rigor in many case studies. Yin points out that too many times, the case study investigator has been sloppy, and has allowed equivocal evidence or biased views to influence the findings and conclusions. It is easy to do a sloppy case study; rigorous case studies require a good deal of time and effort (Wimmer Dominick, 1983:157). The second criticism is that the case study is not easily open to generalization. If the main goal of the researcher is to make statistically based normative statements about the frequency of occurrence of a phenomenon in a defined population, some other method may be more appropriate. This is not to say that the results of all case studies are idiosyncratic and unique. In fact, if generalizing theoretic propositions is the main goal, the case study method is perfectly suited to the task (Wimmer Dominick, 1983:157). Finally, like participant observation, case studies are likely to be timeconsuming and may occasionally produce massive quantities of data that are hard to summarize. Consequently, fellow researchers are forced to wait years for the results of the research, which too often are poorly presented. Some authors, however, are experimenting with nontraditional methods of reporting to overcome this last criticism (Wimmer Dominick, 1983:157). Even with these limitations, the methods provide a lot of possibilities as it is very flexible. It allows deep study of a specific subject. Thus having specified the method, the unfolding chapters refer to the case in point. Expected contribution: Theoretically, through the findings of the research, the user gratifications theory, nice theory, selective theory and involvement theory will be tested. I shall use these theories in the news genre and test the application of the same in this genre. On the practical front, the testing the hypothesis shall have practical significance for the broadcasters. Additionally the trends indentified and predicted for the coming year shall have strategic implications for news broadcasters. The trends shall enable the broadcasters target their prospective audiences better and use tactics to compete, differentiate garner new audiences. NDTV 24 X 7 Founded in the year 1988, the channel was Indias first and largest private producer of current affairs, news stories and entertainment .The brand NDTV 24 * 7 is the market leader and holds an unrivalled reputation for excellence. The following strategic initiatives for growth were undertaken by NDTV . Reliance Infocomm (2004): s In 2004, the channel tied up with reliance Infocomm, Indias largest mobile service provider to provide on the hour news updates of actual newscast with streaming of videos of NDTV news. This enabled Rim customers to watch streaming videos of election updates as well as other news coverage on their handsets. Southern Edition (2006): In 2006, the channel announced the launch of a southern edition - a daily news show using opt -out telecast technology for its viewers in Tamil Nadu, Kerela Karnataka. This show is on air on weekdays at 7 30 and on weekends there is an extravaganza of region specific programming. FTA (2007) : In 2007, it was converted to a FTA channel in the CAS notified areas of Delhi, Mumbai and Kolkatta.The channel is still a pay channel in Chennai. Durand Cup (2007): In 2007 NDTV decided to get into telecasting the live broadcast of Durand Cup 2007.No other news channel in India had beamed live sports before this. The reason behind this was that football viewership has been growing in India. The target audience is mostly 15 +, in SEC A+, A, B+ and B segments. PROGRAMMING Apart from news the channel also airs other programs like We the people and The big fight which are hugely popular. The channel continues to produce original content such as documentaries and special reports featuring political news, entertainment reports and cricket. The channel also has an afternoon weekday segment of the business and market news thereby encompassing all programs offering for their core viewer. The channel has an innovative approach to programming there taking the first step in news shows. Very recently it launched Newsnet2.0 which involves consumer engagement in the production of news as well as syndication of online content. It covers he hot topics which are currently exciting netizens across the world. It provides a 360 vision of all the mediums that people use to discuss their views on contemporary issues. Weekend programming: The weekend programming comprises an array of non news shows like Documentary 24 x 7, cell guru, picture this and others. There are also shows recapping and discussing the weeks news events. Weekday programming: A one stop solution for all interests of the target audience , on weekdays the channel provides news offering in sport, politics, business, national and current news. The Key shows We The People- This powerful opinion-based show, hosted by Barkha Dutt, puts eminent panelists at the mercy of an enquiring public, throwing the floor open for discussions on the issues affecting the country and its people and ensuring that the average citizen has his or her say. The Big Fight- Hosted by Vikram Chandra, the show pits those on opposite sides of an issue against each other in a lively and often heated debate. What emerges from the sometimes controversial opinions is a thorough 360Â ° view of the key national or global issue at hand. India 60: Verdict- NDTVs flagship news programme, India 60 Minutes, is complemented by this special debate segment on the major controversy of the day. Designed to be interactive, it lets viewers have the final word on the big issue in that days news, be it from politics, sports, entertainment or business Bombay Talkies- Sreenivasan Jain takes a walk with Mumbais renowned personalities, through an area that is especially significant to him or her. The freewheeling chat format of the show touches upon a range of issues, showcasing new facets of their persona. The show has featured people from all walks of life, including the likes of Amitabh Bachchan, Raj Thackeray, Nusli Wadia, Shatrughan Sinha and Sanjay Leela Bhansali. Walk the Talk- One of the flagship programmes of NDTV 24X7, it is a technical first in the Indian television industry, being the only programme in the country to be shot in one take. For four years and with over two hundred episodes, Indian Express Editor-in-Chief, Shekhar Gupta, has travelled and questioned every eminent national personality at a place of special relevance to the guest. Amongst the stellar guests the show has had, were all three of Indias recent Nobel Prize winners Dr. Amartya Sen, VS Naipul and the Dalai Lama. www.ndtv.com CONVERGENCE NDTV Convergence the new media arm of NDTV encompasses an array of digital media and mobile media services to provide a complete solution to advertisers and tap into the mobile/net savvy audience of todays times. NDTV ACTIVE : NDTV active is packaged with various mobile sites consisting of text based content like news, movies, astrology, music, lifestyle and stocks powered by NDTVs online content. The portal is monetized through ads, sponsorships, plus offering some sections of the portal on a subscription basis. He channel is looking at content syndication and they want to tie up with mobile operators to provide content for their mobile portals. NDTV convergence launched a free SMS service with July systems in partnership. The service called MISMS will enable mobile users to access multimedia content via sms. Users of this service can get the latest news, videos, stocks, and cricket scores by sending the short code to NDTV. The content is hosted on NDTV active which is NDTVs existing mobile portal. NDTV active receives about 15000 visitors a month. From its mobile services NDTV is targeting to achieve Rs. 4. 3 crore in revenue which comprises 15 % of their total revenue. OTHER PORTALS: NDTV website looks more like a general interest website than a serious ne

Pearson Education Essay

Training an individual requires that the teacher observes methods through which that person best understands the information being relayed. These methods must be in line with the learning styles of the trainee. Training requires sound knowledge on the subject area. The essence is to acquire knowledge and skills that transforms one’s capability to undertake a task. Training is affected by motivation, the trainer-trainee relationship, availability of resources, prior knowledge and perception (United Nations, 2001). Every trainee has a unique way of acquiring knowledge based on the learning style adopted. These categorizes learners into visual, auditory and kinesthetic or physical learners. Though one may combine all these styles, it is important to maximize on the style one is best in. A trainer may present knowledge through talking. Teachers are commonly known to adopt this kind of style where they lecture students. The key factors to consider when employing such skills include tone of voice, body language and inflection. This is appropriate for auditory learners who understand when instructions are read aloud, information is communicated verbally or speeches are required (Farwell, 2000). Auditory training requires some background sound. These could be some form of music, people talking or TV. Written instructions prove difficult for such learners to get until they are verbalized. Suck kind of learners use their listening and repeating skills in sorting the information acquired. To enhance knowledge acquisition among auditory learners, then the trainer needs to employ adequate verbal direction. They are better trained when they are placed into groups where they can discuss. Being alone limits them to written materials only. In group discussions, they air out their ideas and acquire knowledge from the other members of the group verbally. Therefore, verbal communication and group activities should be encouraged. Reading aloud helps such learners quickly understand what is being relayed. In fact, such learners have most of their work transformed into rhythmic patterns like songs and poems. The trainer should encourage this category of learners to make audio recordings of class note and listen to them when revising. Their memories are refreshed when they listen to what was said or internally recalling the voice of the trainer. As such, they should be allowed to participate in class discussions actively. They should be given room to ask questions and volunteer to answer any questions raised in the class. When tackling their assignments, they should be allowed to read them allowed as it is the only way to be assured of their understanding. When alone, auditory learners are encouraged to whisper new information. Training requires adequate skills in visual learning. This is the kind of training where the trainer has to employ images, maps, graphs or colors to pass across the intended message. A trainer should therefore befriend whiteboards, have some good sense of dressing and color balance. Learners in this category tend to also have adequate spatial skills. Therefore, training such individuals requires adequate use of maps. The trainer should try linking verbal and visual information. This will help the learner with critical thinking where the learner relates a visual object to recall any details. Therefore, even in comprehension of more complex information, the student recalls an object and connects it to the new idea. The trainer should provide such learners with visual data that will allow the students to organize large volumes of information which will aid in revealing relationships and patterns. Here, the trainees are allowed to create graphic organizers like webs, diagrams and concept maps by using symbols containing words for clarity. Visual learners are very good with sign language and they like fashion and colors. Trainers should assist learners come up with lists of things to do, written note or assignment logs (Farwell, 2000). Fleming (2005) suggest that trainers should not use listening and respond tests for this category of learners. Trainers in kindergarten employ feeling, touching and experiencing to train children. This has not only worked well with kindergarten teachers but all trainers in general. The trainer should allow these students to totally engage with the learning activities. Proper organization must be made for such learners to access science laboratories or participate in dance, skits, field trips or other related activities. Such physical activities are very important in learning for these students. They are said to be naturally discoverers and learn through doing unlike thinking first before action. To identify kinesthetic or physical or tactile learners, a trainer should identify traits such as poor handwriting, good sporting skills and restlessness. These learners also like role playing, science laboratories, takes breaks when studying, build models and are always fidget. It is therefore advisable that a trainer allows such learners to have breaks in between their studies, take laboratory classes, study with others, use memory games and use flash cards to memorize. Movement explorations have proved to work for this kind of training. Clapping or tapping out syllables or words have worked well in this circumstance. Concrete objects should be used for establishing patterns or counting. Children should be allowed to move heavy objects on number lines on the floor. They should be given short definitions, multiple choices and fill-ins. Long tests and essays do not work well with them (Fleming, 2005). The earliest form of training was on-job-training. This one involves being trained by a skilled worker on the job site. It is still being used today as it does not require organized lessons or programs. It is therefore cost effective. In the 5th century, training was done through conceptual case studies. Students in China for instance were given parables by Taoists and Confusionists so that they come up with solutions. Today, professional school highly employ these methods. It encourages philosophical thinking and finding solutions to difficult problems without first-hand experience. Nowadays, theories of development, psychology and training are employed. Among great contributors to motivational theories used in training are Abraham Maslow and Herzberg Fredrick. These assisted organizational managers to create working environment that meets the demand for workers’ basic needs. Workers who have their basic needs catered for deliver good results in their workplaces thus helping in the growth of an organization. These stages were chosen as they exhibit great variability in the mode of training. Each stage presents a unique way of training form the previous method. These developments give trainers a wide range of training styles to apply since all the styles are still applicable even in the modern world. Studies show that adults learn like children. Therefore, all the training styles used by children can be applied for adults. The trainer must divert from the â€Å"tell-me† style of training to the â€Å"show-me† style. Visual training is important for adult education just as it is for children. They should be incorporated in the process and made to feel they are part of it. Emphasis should be on doing. This incorporation in discussions and activities help in keeping memory fresh. In fact, lectures should be minimized and emphasis laid on involvement kind of training. In conclusion, the meanings of critical terms associated with training will be defined. First is education. All the activities involved in teaching and learning of technical competency, knowledge and proper conduct constitute the term education. It aims at cultivating skills, professions or trades. It is the process that leads to moral, mental and aesthetic development. It encompasses systematic instructions and teaching. Training is defined as the process of acquiring competencies, knowledge and skills due to teachings on practical or vocational skills and knowledge. Learning is the process that leads to the acquisition of knowledge and skills from perceived information. Adult education is the process of teaching and educating adults. REFERENCE Farwell, T. (2000). Visual, Auditory, Kinesthetic Learners. Pearson Education Inc. Fleming, G. (2005). Tactile Learning. Retrieved October 2, 2008 from . United Nations (2001). Train the Trainer, Training Fundamentals: Instructor’s Reference Manual. New York, pp. 15-18.

Becoming A Teacher Essay

Watching these videos, I learned that teachers don’t always have it easy and it’s not always what it looks like, I know that it take a long time for the students to get comfortable with a new teacher and the teacher has to adjust to the new setting of the classroom. It takes a great deal of time so teachers can get their classroom to the way they want it. In the first video â€Å"classroom Management Strategy to Settle Noisy, Rowdy Students at the Door† I learned that the teacher should not yell or shout at the students to get their attention because the student will not respect the teacher or have respect for the class and the other teachers around will see that the teacher does not have control over the classroom and that would make the teacher look bad. But on the other hand when the students are outside of the classroom that’s where the teacher should start to take control or when the classroom management starts and show that they are the authoritive leader in charge. Teacher has to settle the students down gradually, use non-confrontational statements, such as thanking students for doing the right thing, hoping that the others will follow along, use informal chit chat, or getting comfortable with talking to the students, getting down to the students level. In the second video â€Å"How to Get Students Sat Down and Ready to Work†, teachers need to give students a clear instruction on what needs to be done so there is no room for misunderstanding. Second, let the first group from, to the front of the line and reinforcing actions that needs to be taking. Third, teachers need to repeat the clear instruction that was given. And the final step is to give attention and additional support to what direction was given. In the third video, â€Å"Take control of a noisy class†, teachers need skills to deal will students, making sure that the teachers has the students attention and keeping it. Establishing a calm atmosphere, and staying positive. In the final video which is â€Å"Five Classroom Management Strategies to Get Student Attention†, there was five ways of getting the students attention that was stated. Those five strategies if attention getting included a noise maker, routine, visual reminder, the unexpected, and a countdown. Using a noise maker is loud and it gets their attention without having to shout. A routine is very affective and training the students to learn. A visual reminder is a rather simple attention getting, using traffic light colors (green, yellow, and red). The unexpected is a guaranteed attention getter such as using music or pictures and gives students the perfect way to get attention. The last one is countdown which is the most common attention getter.

Maslow s Hierarchy Of Needs - 968 Words

HOW STUDENTS LEARN 2 2.1 Maslow’s Hierarchy of Needs Firstly, Maslow’s Hierarchy of needs can be expressed in many teaching practices seen at Mt. Maria College. The Hierarchy of Needs can be defined as a theory f psychological wellbeing/ health that is very much dependent on different levels of needs. Each level requires that it be satisfied before the following levels can be addressed. For example, shown in Appendix (?) There are five prioritized levels of needs shown in a pyramid. Starting from the foundation of the pyramid and working its way to the smaller and least vital at the topmost level. These needs are what motivate our actions. 2.1.1 Physiological Needs This is identified as the most vital needs of survival, such as water, air, food and rest. The mind and body will not be able to function without these basic needs. Therefore, if this level cannot be met or satisfied, all following levels of needs become secondary and unimportant. The education system has addressed this theory by ensuring that every school has clean water in water bubblers, tuck-shops and sick rooms for rest in order to flourish in their learning environment. 2.1.2 Security Although the needs of safety and security are less demanding or vital as that of physiological needs, it is still valued as very predominate. The need for financial security, a safe environment to sleep, and an opportunity to survive are the main focus of this level. A majority of schools provide a secure environmentShow MoreRelatedMaslow s Hierarchy Of Needs1741 Words   |  7 PagesMaslow’s hierarchy of needs and Herzberg’s. The Maslow’s hierarchy of needs include five levels, and at the certain extent, reflect the rule of human s activities on psychological and behavior. Herzberg’ describe the more details of worker agree or disagree about working. In this essay, more related knowledge details and effects will de described, then, analysis the two theories individual, choose a better one. II. Describe the two theories. 2.1Maslow’s hierarchy of needs The Maslow’s hierarchy of needsRead MoreMaslow s Hierarchy Of Needs1536 Words   |  7 Pagesunderstanding of how to motivate different personality types. In the research I am going to compare Maslow’s hierarchy of needs against Lawrence and Nohira’s 4 drive theory in an attempt to better understand their possible uses inside an organizational structure. Let’s first take a look a look at the two theories before discussing their potential benefit. Maslow’s Hierarchy of Needs. We need to keep in mind that Maslow’s field was phycology, so his research was done from a medical viewpoint more soRead MoreMaslow s Hierarchy Of Needs1524 Words   |  7 PagesSummary of Maslow’s The Hierarchy of Needs Abraham Maslow developed the theories of motivation because he felt that the sophistication of human behavior could not be portrayed through reinforcement or rewards. He felt that human action were directed toward realization and fulfillments and that behavior could be gratified while using multiple types of needs at the same time. Maslow wanted to find positive motivation as to why people react or engage in certain behaviors. He felt that basic survivalRead MoreMaslow s Hierarchy Of Needs1295 Words   |  6 PagesMaslow’s hierarchy of needs (p. 379 in EP)? Outline each level and discuss how it relates to motivation. Abraham Maslow was born in 1908 in Brooklyn, New York. He originally studied law because of the influence of my parents, but after marrying his first cousin, Bertha Goodman, and moving to Wisconsin, he became interested in psychology. After achieving his Masters in Psychology, Maslow moved back to Brooklyn and started teaching at a school there. â€Å"One of the many interesting things Maslow noticedRead MoreMaslow s Hierarchy Of Needs982 Words   |  4 PagesAbraham Maslow was one of the most influential and important educational psychologists and is recognized by many for his theory on mankind’s hierarchy of needs. Maslow’s theory which is known as â€Å"Maslow’s Hierarchy of Needs† is best explained as a pyramid of needs that we as humans must meet in order to progress to another stage of needs. There are five stages in the pyramid of needs and they go as follows: physiological, safety, love and belongingness, esteem, and finally self-actualization. MaslowRead MoreMaslow s The Hierarchy Of Needs1769 Words   |  8 Pages Summary of Maslow’s The Hierarchy of Needs Jennifer Thompson Arkansas Tech University Author Note This individual research paper is being submitted on October 13, 2014 for Loretta Cochran’s Management [BUAD 3123] course. â€Æ' Summary of Maslow’s The Hierarchy of Needs Abraham Maslow developed the theories of motivation because he felt that the sophistication of human behavior could not be portrayed through reinforcement or rewards. He felt that human action were directed toward realizationRead MoreMaslow s Hierarchy Of Needs1498 Words   |  6 Pagesjust want to survive in life they want to flourish. Maslow s hierarchy of needs explains to us a ranking of needs for most essential to the least. While the interactionist point of view explains how humans are social creatures and social interaction is just as important as all of the other needs listed on Maslow’s Model. Maslow s hierarchy of needs is a ranking of needs for most essential to the least. Corrections Today explains that Abraham Maslow was an American psychologist born in New York, heRead MoreMaslow s Hierarchy Of Needs1846 Words   |  8 PagesAbraham Maslow developed the Hierarchy of needs (HON) to try and explain human psychological developments and how these manifest themselves into a worker’s life. We will explore some issues brought up by the model and why it may lack a certain the degree of unification and how it could potentially work better if entwined with other views. Motivation is the â€Å"word derived from the word ’motive’ It’s the process of stimulating people to actions to accomplish the goals† (guide, 2017) Also, MaslowRead MoreMaslow s Hierarchy Of Needs Essay1527 Words   |  7 Pages This international technology company demands strong motivation, stupendous leadership and great understanding between workers. 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